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Noticeboard

We have a vacancy for an apprentice administrator - click this link for more information!

2017 Flu Clinic dates have now been released - check out the link on the right!

The surgery will be closed on the afternoon of Wednesday 8th November and Wednesday 13th December 2017 for staff training. Should you require urgent medical attention that cannot wait until the surgery is open, please call 111.

The online registration for Children's Centres is now live www.kent.gov.uk/childrenscentres

http://www.healthhelpnow -nhs.net/

Health Help Now is time and location sensitive, which means that whatever time of day or night and wherever the user is, the user can see where their nearest service is and what the opening hours are. Users can find details of services such as their GP practice, nearest pharmacy, walk-in-centre, and minor injuries unit to name a few. The web-app also gives phone numbers to a range of helplines, such as DentaLine, the Dementia Helpline and HopeLineUK, for teenagers with suicidal thoughts. 

Self Care Guidance for Patients http://bma.org.uk/working-for-change/improving-and-protecting-health/self-care

Appointments

coffeediaryWe operate an appointment system for all our surgeries. If you have a problem that you suspect may take longer than usual, please inform the Receptionist.

Urgent appointments

Urgent same day matters are dealt with through a telephone triage system. The success of this system depends upon patients ringing in the first instance.

By telephoning, the Duty Doctor can assess whether you require

  • Advice only
  • Attendance at the Surgery today or at some point in the future
  • A home visit

In addition, they are in a position to decide what priority to give certain patients based on the clinical information that has been given.

Please ensure that if you have a call block on your telephone that this is deactivated whilst you are waiting for the Doctor to return your call.

Non-attendance at pre-booked appointments

We will write to all patients who fail to attend for an appointment three times within a six month period. Repeated non-attendance at pre-booked appointments could result in you and your family being de-registered.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website